How to create a welcome sequence

The Complete Guide to Creating an Email Welcome Sequence that Converts

December 19, 20249 min read

Picture this: You've finally cracked the code on getting email signups. 

People are downloading your freebies left and right. 

Your list is growing! 🎉

But now what?

If you're wondering whether to just wing it with random emails or if there's a better way – you're in the right place. 

We're about to dive into everything you need to know about welcome sequences, the secret sauce that turns new subscribers into happy customers.

Here's the deal...

A single "thanks for subscribing!" email just won't cut it if you want to make sales. 

You need a series of thoughtfully crafted welcome emails that take your subscribers on a journey from "Hey, who are you?" to "Take my money!"

Let's dive into how to make that happen.

But first, grab our FREE Welcome Sequence Cheat Sheet to follow along! 👇

What You'll Learn:

  • What a welcome sequence is (and why you absolutely need one)

  • How many emails to write (even if your list is tiny!)

  • The exact types of emails to include

  • When to send each email

  • How to write emails people actually want to read

  • Advanced strategies for maximizing conversions

  • Common mistakes to avoid

  • Tools and templates to make it easier

What's a Welcome Sequence, Anyway?

Think of a welcome sequence as your email equivalent of a red carpet rollout for new subscribers. 

It's 3-6 automatically sent emails that go out over 5-7 days after someone joins your list.

These aren't just any old emails. 

They're strategic messages that warm up your audience to your brand and eventually guide them toward taking action (like buying your product or booking your service).

The magic happens through automation. 

Email tools like ConvertKit or MailerLite let you set everything up in advance. When someone subscribes (that's the trigger), boom! 

The welcome email with their freebie arrives instantly, followed by the rest of your sequence on autopilot.

And timing really is everything here. 

Check this out: 

According to Cheetah Digital, sending an immediate welcome email:

  • Boosts open rates by 78%

  • Doubles click rates

  • Generates 12x more transactions and revenue than delayed welcome emails

The Psychology Behind Welcome Sequences

Understanding why welcome sequences work so well helps you create better ones. 

Here's what's happening in your subscriber's mind:

  1. Peak Interest: They just signed up, so their curiosity about you is at its highest

  2. Dopamine Hit: Getting their freebie gives them an immediate reward

  3. Consistency: Regular emails build a habit of opening and reading

  4. Reciprocity: Free valuable content creates a desire to give back

  5. Trust Building: Each helpful email strengthens their confidence in you

"But My List is Tiny! Do I Really Need This?"

Yes, yes, and yes again! 

Even if you only have one subscriber right now, you need a welcome sequence. 

Why? 

Because more subscribers are coming, and you want to be ready.

Here's the thing… 

New subscribers are most excited about you in those first few days after signing up. 

Their enthusiasm is at its peak! 

A welcome sequence helps you ride that wave of interest.

The numbers don't lie. 

Welcome emails get 4x the opens and 23x higher conversion rates compared to regular marketing emails. 

That's huge!

Start Small, Think Big

Even with a small list, you can:

  • Test different subject lines

  • Try various content types

  • Track what resonates most

  • Perfect your sequence before scaling

  • Build relationships one subscriber at a time

The Goal: Turn Strangers into Superfans

Your welcome sequence is like a friendly tour guide, leading subscribers through different stages of getting to know you:

  1. Brand Introduction (Awareness Stage)

    • Connect on a human level

    • Show how you can make their life better

    • Share your brand values and mission

  2. Value & Trust Building (Awareness Stage)

    • Share helpful tips and insights

    • Prove you know your stuff

    • Demonstrate your expertise through stories

  3. Obstacle Removal (Consideration Stage)

    • Address common worries

    • Help them overcome mental blocks

    • Share success stories and testimonials

  4. Your Unique Solution (Consideration Stage)

    • Explain why your approach works best

    • Stand out from other options

    • Showcase your methodology

  5. Action Time (Decision Stage)

    • Inspire them to take the next step

    • Make it easy to say yes

    • Provide clear instructions

Advanced Strategy: The Content Pyramid

Think of your welcome sequence content in three tiers:

  1. Foundation Content (Must-Have)

    • Core brand message

    • Basic problem-solution framework

    • Essential teaching points

  2. Supporting Content (Should-Have)

    • Case studies

    • Examples

    • Detailed explanations

    • Additional resources

  3. Bonus Content (Nice-to-Have)

    • Extra tips

    • Behind-the-scenes

    • Personal stories

    • Supplementary tools

How Many Welcome Sequences Do You Need?

It depends! Consider:

  • How many different products/services you sell

  • How many different freebies you offer

  • Different audience interests you serve

Start with one sequence for your main freebie.

Then, as you create more lead magnets for different topics or products, build additional sequences to match.

There's no limit – but you definitely need at least one!

Advanced Segmentation Strategies

Consider creating specialized sequences for:

  1. Industry-Specific Tracks

    • Customize examples for different sectors

    • Address unique challenges

    • Use relevant terminology

  2. Experience Levels

    • Beginner-friendly sequences

    • Advanced user tracks

    • Expert-level content

  3. Goal-Based Paths

    • Quick-win seekers

    • Deep-dive learners

    • Implementation-focused

The Big Picture: Your Email Marketing Strategy

Your welcome sequence isn't just about first impressions – it's the foundation for all your future email success.

Here's how it fits into the bigger picture:

1. Welcome Sequences (The Foundation)

  • Automated relationship builder

  • Sets clear expectations

  • Builds initial trust

  • Creates engagement habits

2. Regular Broadcasts (Engagement Boosters)

  • Company updates

  • Industry news

  • Tips and education

  • Behind-the-scenes content

  • Soft promotional messages

  • Community building

3. Email Promotions (Sales Campaigns)

  • Limited-time offers

  • Special deals

  • Product launches

  • Seasonal promotions

  • Bundle offers

Remember: Sales emails work best when you've already warmed up your audience through welcome sequences and regular value-packed broadcasts.

Nobody likes getting pitched by a stranger!

Welcome Profit Formula™ Toolkit

Common Welcome Sequence Mistakes to Avoid

  1. Overwhelming with Information

    • Solution: Focus each email on one main point

    • Break complex topics into digestible chunks

  2. Inconsistent Sending Schedule

    • Solution: Stick to your promised frequency

    • Use automation to maintain consistency

  3. Too Sales-Heavy Too Soon

    • Solution: Lead with value

    • Build trust before selling

  4. Lack of Personality

    • Solution: Share stories and experiences

    • Let your brand voice shine

  5. No Clear Next Steps

    • Solution: Include specific calls-to-action

    • Guide subscribers on their journey

Your Perfect Welcome Sequence Template

Email 1: The Welcome (Send Immediately)

  • Thank them warmly

  • Deliver their freebie

  • Set clear expectations

  • Get them excited about using their new resource

  • Include quick-start guide or implementation tips

  • Add social proof (optional)

Email 2: Your Story (Day 2)

  • Share something personal and relatable

  • Connect your journey to their goals

  • Show the human side of your brand

  • Include pivotal moments

  • Share lessons learned

  • Highlight transformation

Email 3: Quick Win (Day 3)

  • Teach something valuable

  • Keep it focused and actionable

  • Link to helpful resources

  • Include step-by-step instructions

  • Add visuals or examples

  • Celebrate small victories

Note: If you're not selling anything yet, you can stop here or add another educational email. The next emails are for those with products or services to offer.

Email 4: Barrier Breaker (Day 4)

  • Address common doubts

  • Bust myths

  • Share success stories

  • Include expert insights

  • Provide data or research

  • Offer solutions to obstacles

Email 5: Why You're Different (Day 5)

  • Highlight your unique approach

  • Show behind-the-scenes of your process

  • Compare solutions (without bashing competitors)

  • Share your methodology

  • Include case studies

  • Demonstrate expertise

Email 6: The Invitation (Day 6)

  • Present your offer naturally

  • Focus on transformation

  • Make the next step crystal clear

  • Include bonuses or incentives

  • Address FAQs

  • Add urgency (if applicable)

Optional: Add a "last chance" email if you're running a limited-time offer.

Sometimes I create long welcome sequences (14-30 days) for my clients.

It all comes down to the niche, offer and business model.

You don't have to go crazy!

Start with the basic one, look at the metrics and then improve.

Welcome Profit Formula™ Toolkit

Advanced Email Writing Techniques

The Perfect Email Recipe:

  1. Eye-Catching Subject Line

    • Keep it under 50 characters

    • Promise value or spark curiosity

    • Use power words

    • Create urgency (when appropriate)

    • Test different approaches

    • Example: "The social media mistake costing you hours 😱"

  2. Attention-Grabbing Opening

    • Address their current situation

    • Show you understand their challenges

    • Use pattern interrupts

    • Ask thought-provoking questions

    • Example: "Did you know most business owners waste 2 hours daily on social media? That's 650 hours a year of potential family time, self-care, or business growth – gone!"

  3. Your Credentials (Quick!)

    • Why should they trust you?

    • Keep it brief

    • Share relevant experience

    • Include social proof

    • Example: "After helping hundreds of business owners fix their social media strategy..."

  4. The Good Stuff

    • Deliver what you promised

    • Keep it focused

    • Make it scannable

    • Use storytelling

    • Include examples

    • Add visuals (but don't over use images! It will mess up your deliverability.)

  5. Clear Next Step

    • One main call-to-action

    • Make it stand out

    • Start with a verb

    • Create urgency

    • Remove friction

    • Make it compelling

Pro Writing Tips:

  • Write like you're talking to a friend

  • Skip the fancy industry words

  • Break up long paragraphs

  • Use emojis if they fit your style

  • Add personality and humor where natural

  • Proofread everything twice

  • Test different formats

  • Use power words

  • Include social proof

  • Create emotional connection

Advanced Formatting Techniques:

  • Use whitespace strategically

  • Highlight key points

  • Include bullet points

  • Add subheadings

  • Use bold for emphasis

  • Keep paragraphs short

  • Include relevant emojis

  • Use numbered lists

  • Add block quotes

  • Create visual hierarchy

Email Optimization Strategies

Subject Line Testing

  • A/B test different approaches

  • Track open rates

  • Note which words resonate

  • Try different lengths

  • Test emoji vs no emoji

Content Optimization

  • Monitor click rates

  • Track engagement patterns

  • Note popular topics

  • Analyze reading times

  • Study conversion points

Timing Optimization

  • Test sending times

  • Track timezone impact

  • Monitor engagement windows

  • Adjust spacing between emails

  • Note seasonal patterns

Tools to Make Your Welcome Sequence Better

  1. Email Service Providers

    • ConvertKit

    • MailerLite

    • ActiveCampaign

    • Klaviyo

    • Flodesk

  2. Writing Tools

    • Grammarly

    • Hemingway Editor

    • CoSchedule Headline Analyzer

    • AI Writing Assistants like ChatGPT, Claude and many others

    • Templates

  3. Analytics Tools

    • Email provider analytics

    • Google Analytics

    • Heat mapping tools

    • A/B testing platforms

    • Click tracking

Measuring Success

Track these key metrics:

  • Open rates

  • Click-through rates

  • Conversion rates

  • Unsubscribe rates

  • Engagement levels

  • Revenue generated

  • Customer feedback

  • List growth rate

Setting Benchmarks

Industry average benchmarks:

  • Welcome Email Open Rate: 50-60% (I get sometimes up to 80%)

  • Click-Through Rate: 20-30%

  • Conversion Rate: 3-5%

  • Unsubscribe Rate: Under 1%

Remember that your numbers might vary based on your:

  • Industry

  • Audience size

  • Offer type

  • Email content

  • Sending frequency

Troubleshooting Common Issues

Low Open Rates

  • Test different subject lines

  • Adjust sending times

  • Check spam score

  • Clean your list regularly

  • Improve sender reputation

Poor Click Rates

  • Make CTAs more visible

  • Test button colors

  • Use compelling copy

  • Add urgency

  • Simplify layout

High Unsubscribes

  • Review content quality

  • Check sending frequency

  • Survey departing subscribers

  • Analyze timing patterns

  • Adjust segmentation

Ready to Create Your Welcome Sequence?

You've got all the pieces to create a welcome sequence that turns subscribers into superfans (and eventually customers). Remember:

  • Start with a warm welcome

  • Share valuable content

  • Guide them naturally toward your offer

  • Keep it authentic and engaging

  • Test and optimize regularly

  • Focus on building relationships

  • Track your results

The key is to start somewhere.

Your welcome sequence doesn't have to be perfect – it just needs to exist.

You can always improve it over time as you learn what works best for your audience.

Download my FREE Welcome Profit Formula™ Toolkit and get your welcome sequence done in 60 minutes.

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